Article 9 of the Law of Ukraine "On Protection of Consumer Rights" provides the consumer the right to exchange goods of good quality for the same, if the purchased goods did not fit in shape, size, style, color, size or other reasons cannot be used for its intended purpose.
The Cabinet of Ministers of Ukraine approved the list of goods of good quality, which are not subject to exchange or return (Resolution of the Cabinet of Ministers of March 19, 1994 No. 172). Such goods, in particular, include:
"Jewelry made of precious metals, precious stones, organogenic precious stones and semi-precious stones".
We sell products only of our own production and are responsible for the quality of jewelry.