Article 9 of the Law of Ukraine "On Protection of Consumer Rights" provides for the right of the consumer to exchange goods of appropriate quality for the same, if the purchased goods did not fit in shape, size, shape, color, size or for other reasons can not be used for their intended purpose.
The Cabinet of Ministers of Ukraine approved a list of goods of appropriate quality that can not be exchanged or returned (Decree of the Cabinet of Ministers of March 19, 1994, No. 172). Such goods, in particular, include:
"Jewelery from precious metals, precious stones, precious stones of organogenic formation and semiprecious stones".
We are responsible for the quality of our products and if we purchase a defective product, we will refund the money or replace the goods with a similar one within 14 days from the date of purchase.